Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and BuckZero LLC, a Florida limited liability company doing business as LotForge ("LotForge," "we," "us," or "our"), governing your access to and use of the LotForge dealer management system, the lotforge.cloud website, and any related services, software, APIs, and documentation (collectively, the "Service"). By creating an account, clicking "I agree," or using the Service, you agree to be bound by these Terms. If you are accepting on behalf of a dealership or other entity, you represent that you have authority to bind that entity.

You must be at least 18 years old and operate a legitimate motor vehicle dealership or related business to use the Service. You agree to provide accurate, current, and complete information during registration and to keep it up to date. You are responsible for safeguarding your credentials and for all activity that occurs under your account. Notify us promptly at devin@lotforge.cloud of any unauthorized access.

Access to the Service is provided on a paid subscription basis at the rates listed on lotforge.cloud or in an applicable order form. Subscriptions renew automatically each billing cycle (monthly or annually) at the then-current rate until cancelled. You authorize us and our payment processor (Stripe) to charge your payment method for all fees, applicable taxes, and any usage-based charges. Fees are non-refundable except where required by law or as expressly stated in these Terms. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period. We may change pricing on at least 30 days' notice prior to a renewal.

We may offer free trials, founder pricing, or other promotional rates from time to time. Promotional rates apply only for the period and on the terms stated at sign-up. After the promotional period, your subscription will renew at the then-current standard rate unless cancelled.

You retain all rights to the data you submit to the Service, including information about your inventory, deals, employees, and end customers ("Customer Data"). You grant LotForge a worldwide, non-exclusive license to host, process, transmit, display, and back up Customer Data solely to provide and improve the Service. You are responsible for the accuracy and legality of Customer Data, for obtaining all consents required to text or email your customers through the Service, and for complying with the TCPA, CAN-SPAM, FCRA, GLBA, state dealer-licensing rules, and any other laws applicable to your business.

You agree not to, and not to permit any user to:

• Use the Service for any unlawful, fraudulent, or deceptive purpose.
• Send spam, unsolicited messages, or content that violates the TCPA or CAN-SPAM.
• Upload viruses, malware, or any code intended to disrupt the Service.
• Reverse engineer, decompile, or attempt to extract the source code of the Service.
• Resell, sublicense, or provide the Service to third parties outside your dealership.
• Scrape, mirror, or use automated means to access the Service except via our APIs.
• Interfere with other customers' use of the Service or attempt to bypass security controls.

The Service integrates with third-party providers including Twilio (SMS), Resend (email), Supabase (database and storage), and Stripe (payments). Your use of those integrations is also subject to the providers' own terms. We are not responsible for third-party services or content.

The Service, including all software, design, text, graphics, and the LotForge name and logo, is owned by BuckZero LLC and protected by U.S. and international intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to access and use the Service during your subscription, solely for your internal business purposes. All rights not expressly granted are reserved.

If you submit suggestions, ideas, or feedback about the Service, you grant LotForge a perpetual, irrevocable, royalty-free license to use them without restriction or compensation to you.

Each party agrees to protect the other party's non-public business information disclosed in connection with the Service with at least the same care it uses for its own confidential information, and to use it only to perform under these Terms.

We may suspend or terminate your access to the Service immediately if you breach these Terms, fail to pay fees when due, or use the Service in a way that risks harm to LotForge, other customers, or third parties. You may terminate at any time by cancelling your subscription. Upon termination, your right to use the Service ends. We will make Customer Data available for export for 30 days after termination, after which we may delete it.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LOTFORGE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DATA WILL BE ACCURATE OR PRESERVED WITHOUT LOSS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOTFORGE AND BUCKZERO LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO LOTFORGE FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You agree to defend, indemnify, and hold harmless LotForge, BuckZero LLC, and their officers, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your Customer Data, your use of the Service, your communications with your customers, or your violation of these Terms or applicable law.

These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles. Any dispute arising out of or related to these Terms or the Service will be resolved exclusively in the state or federal courts located in Broward County, Florida, and the parties consent to the personal jurisdiction of those courts. Each party waives any right to a jury trial.

We may modify the Service or these Terms from time to time. For material changes to these Terms, we will provide at least 30 days' notice by email or through the Service. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and LotForge regarding the Service and supersede any prior agreements. If any provision is held unenforceable, the remaining provisions will remain in full force. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Questions about these Terms can be sent to devin@lotforge.cloud or by mail to BuckZero LLC, Fort Lauderdale, Florida.